Claim Information


Available Claim Forms

To submit a claim use one of the appropriate links below. If none are available for your particular claim, please contact us directly.

Towing & Roadside Assistance

Prior to calling your own service provider, please contact your carrier at the number on your vehicle ID card or Roadside Assistance card.  Some carriers will not pay for roadside assistance if they don't dispatch the service for you.  If your carrier offers a reimbursement plan rather than dispatching help for you, please provide a copy of the towing bill to us by emailing it to info@compass-insurance.com or faxing it to (419)289-6197.  It is important for the towing bill to be legible and that it contain your name and policy number.  If you received a yellow or pink carbon copy of the bill and the print is very light, please bring us the original rather than emailing or faxing it.  Once we receive the towing bill, your carrier will normally reimburse you up to the policy limit within 30 days.

Filing an Emergency Claim After Hours

If you're filing an auto claim, protect yourself by recording the date, time and location of the accident, names and addresses of anyone involved, make, model and license plate of any vehicles involved, any injuries, any witnesses, and police or authority contacted.  Seek medical help if necessary.

If you're filing a property claim, you should take immediate steps to protect the property or give first aid to an injured person.  You can make temporary fixes to your property, but don't schedule permanent fixes until you've spoken to your claims adjuster and they've given you the go-ahead.

Your carrier has representatives available 24/7 to assist you with claims.  Please have your policy number ready when contacting your carrier:

 Carrier

          

Phone Number

         

File Online

Allied Insurance  

(800) 282-1446

   
American Modern Insurance Group  

(800) 375-2075

 

Online

Central Insurance Companies  

(888) 263-2924

 

Online

Dairyland Auto  

(800) 334-0090

   
Dairyland Cycle  

(800) 325-9559

   
Encompass  

(800) 588-7400

   
Foremost Auto  

(800) 274-7865

 

Online

Foremost (all other)  

(800) 527-3907

 

Online

Grange Insurance  

(800) 445-3030

 

Online

Hagerty  

(877) 922-9701

 

Online

Kemper Specialty  

(866) 536-7376

 

Online

Liberty Mutual   (800) 362-0000   Online
MAPFRE   (877) 224-5677   Online
Merchants Group  

(888) 644-6680

 

Online

MetLife Auto & Home  

(800) 854-6011

 

Online

National General Insurance  

(800) 325-1088

 

Online

Nationwide Agribusiness  

(800) 248-6283

 

Online

Ohio FAIR Plan  

(800) 282-1772

   
Pike Mutual Insurance Company  

(330) 345-2005

 

Online

Progressive  

(800) 274-4499

 

Online

Safeco Insurance  

(800) 332-3226

   
State Auto Insurance Companies  

(800) 766-1853

 

Online

The Hartford (Personal Lines)  

(800) 243-5860

 

Auto Property

The Hartford (Commercial Lines)  

(800) 327-3636

 

Auto Property Liability

Titan Insurance  

(800) 926-3168

   
Tower Group Companies  

(888) 856-5522

   
Travelers (Personal Lines)  

(800) 252-4633

 

Online

Travelers (Farm & Business)  

(800) 238-6225

 

Online

Utica First Insurance Company  

(800) 456-4556

   
Utica National Insurance Group  

(800) 216-1420

 

Online

Vacant Express  

(800) 621-5410

 

Property Liability

Western Reserve Group  

(800) 362-0426

   

 

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