Claim Information
Available Claim Forms
To submit a claim use one of the appropriate links below. If none are available for your particular claim, please contact us directly.
Towing & Roadside Assistance
Prior to calling your own service provider, please contact your carrier at the number on your vehicle ID card or Roadside Assistance card. Some carriers will not pay for roadside assistance if they don't dispatch the service for you. If your carrier offers a reimbursement plan rather than dispatching help for you, please provide a copy of the towing bill to us by emailing it to info@compass-insurance.com or faxing it to (419)289-6197. It is important for the towing bill to be legible and that it contain your name and policy number. If you received a yellow or pink carbon copy of the bill and the print is very light, please bring us the original rather than emailing or faxing it. Once we receive the towing bill, your carrier will normally reimburse you up to the policy limit within 30 days.
Filing an Emergency Claim After Hours
If you're filing an auto claim, protect yourself by recording the date, time and location of the accident, names and addresses of anyone involved, make, model and license plate of any vehicles involved, any injuries, any witnesses, and police or authority contacted. Seek medical help if necessary.
If you're filing a property claim, you should take immediate steps to protect the property or give first aid to an injured person. You can make temporary fixes to your property, but don't schedule permanent fixes until you've spoken to your claims adjuster and they've given you the go-ahead.
Your carrier has representatives available 24/7 to assist you with claims. Please have your policy number ready when contacting your carrier:
|
Carrier
|
|
Phone Number
|
|
File Online
|
| Allied Insurance |
|
(800) 282-1446
|
|
|
| American Modern Insurance Group |
|
(800) 375-2075
|
|
Online
|
| Central Insurance Companies |
|
(888) 263-2924
|
|
Online
|
| Dairyland Auto |
|
(800) 334-0090
|
|
|
| Dairyland Cycle |
|
(800) 325-9559
|
|
|
| Encompass |
|
(800) 588-7400
|
|
|
| Foremost Auto |
|
(800) 274-7865
|
|
Online
|
| Foremost (all other) |
|
(800) 527-3907
|
|
Online
|
| Grange Insurance |
|
(800) 445-3030
|
|
Online
|
| Hagerty |
|
(877) 922-9701
|
|
Online
|
| Kemper Specialty |
|
(866) 536-7376
|
|
Online
|
| Liberty Mutual |
|
(800) 362-0000 |
|
Online |
| MAPFRE |
|
(877) 224-5677 |
|
Online |
| Merchants Group |
|
(888) 644-6680
|
|
Online
|
| MetLife Auto & Home |
|
(800) 854-6011
|
|
Online
|
| National General Insurance |
|
(800) 325-1088
|
|
Online
|
| Nationwide Agribusiness |
|
(800) 248-6283
|
|
Online
|
| Ohio FAIR Plan |
|
(800) 282-1772
|
|
|
| Pike Mutual Insurance Company |
|
(330) 345-2005
|
|
Online
|
| Progressive |
|
(800) 274-4499
|
|
Online
|
| Safeco Insurance |
|
(800) 332-3226
|
|
|
| State Auto Insurance Companies |
|
(800) 766-1853
|
|
Online
|
| The Hartford (Personal Lines) |
|
(800) 243-5860
|
|
Auto Property
|
| The Hartford (Commercial Lines) |
|
(800) 327-3636
|
|
Auto Property Liability
|
| Titan Insurance |
|
(800) 926-3168
|
|
|
| Tower Group Companies |
|
(888) 856-5522
|
|
|
| Travelers (Personal Lines) |
|
(800) 252-4633
|
|
Online
|
| Travelers (Farm & Business) |
|
(800) 238-6225
|
|
Online
|
| Utica First Insurance Company |
|
(800) 456-4556
|
|
|
| Utica National Insurance Group |
|
(800) 216-1420
|
|
Online
|
| Vacant Express |
|
(800) 621-5410
|
|
Property Liability
|
| Western Reserve Group |
|
(800) 362-0426
|
|
|
|